Welcome to NordanSmith.com
  2003  |  2002  |  2001  
  12/1/03 - Nordan Smith discontinued mailing individual invoices and monthly statements to its customers.

5/7/03 - Nordan Smith is extremely proud to announce the successful completion of our transition audit to the ISO 9001:2000 standard from National Quality Assurance-USA (NQA).

2/17/03 - Nordan Smith announces the availability of the Grab N Go portable medical supply system to the Gulf South area.

 
  5/7/03 - Nordan Smith is extremely proud to announce the successful completion of our transition audit to the ISO 9001:2000 standard from National Quality Assurance-USA (NQA).  
 


ISO 9001:2000Our audit this year took place on May 6-7, providing us with ISO certification for another year; however, the audit this year was unique because it reviewed all of our transition efforts toward the newest ISO standard, the 9001:2000 version.  This new certification replaces our certification to the ISO 9002:1994 standard.  All companies seeking certification to the 9001:2000 standard have until December 15, 2003 to successfully complete a transition audit. 
 
The 9001:2000 standard includes such new criteria as management commitment, internal communication, customer satisfaction, measurement and analysis, and continual improvement. 
 
We are especially proud of everyone involved during the audit and for their continued efforts to maintain the goals of our Quality Policy.
 
Quality Policy:
To meet the expectations of our customers with quality products, services and a focus on continuous improvement.

 
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